At Arte Antiques we are committed to building a long-term, satisfying relationship with each and every customer. Our goal is to make your buying experience as easy and convenient as possible.
Shipping and Delivery
Most works are available for pick up from Arte Antiques showroom.
Free international and domestic delivery is available for those items purchased at the full listed price, and is subject to confirmation and international law. Free international and domestic shipping is for a standard service and includes packing and insurance. Express delivery service or special delivery requirements should be requested by contacting the gallery by phone or email. These shipping specifications may incur additional charges.
In exceptional circumstances, Arte Antiques reserves the right to enforce a collection only policy. This will be clearly set out to the customer at the time of order. In such a situation, we can provide advice and help to arrange the work’s delivery if requested, but ultimate shipping responsibility will lie with the customer.
International delivery outside of the USA may incur import duties and taxes in the destination country. While these often do not apply to antique goods, the charges are outside of our control, and as such are the responsibility of the customer and has be paid for by the customer.
Payment to Arte Antiques can be made through the website by debit or credit card. Alternatively, we accept payment by wire transfer, checks or cash (subject to limits and conditions). Please contact us when making an order if you wish to use one of these alternative payment methods.
Payment is usually required in full, but special payment terms may be available and if so will be agreed in writing. Any failure to comply with payment terms will incur interest charges of 10%, per annum from the payment due date until the date of payment. We reserve the right to cancel any sale if payment terms are breached. Any deposit agreed and paid to reserve or secure a work will be non-refundable in the case that the order is subsequently cancelled.
Full legal title to the works will not pass until payment is received in full in cleared funds.
Product details and condition
The works available from Arte Antiques are sourced globally and chosen for their beauty, rarity, historical importance and/or display of skill and craft.
The details of the items provided such as attribution, description, date, age and country origin are as accurate as possible, but constitute our judgment and opinion and are not warranted by us. Dimensions provided are approximate and may comprise estimates in certain circumstances. We ask that customers clarify with us any dimensions that are essential to their decision-making
It should be noted that these works are antique or vintage and, as such, it should be expected that there would be some signs of wear or restoration. On request, we will provide a condition report and additional images. We will be happy to accommodate any reasonable requests to help make a purchasing decision.
Returns & Exchanges
Because of the unique nature of the items we have in stock, we make an effort to ensure you know exactly what you are purchasing. If you are not satisfied with your purchase you may return within 7 days of receiving physical possession of the piece, in identical condition for a full store credit (less shipping costs) on any other item that is available in our store or online catalog at the marked retail price. Store credits cannot be transferred or assigned. Your request to return an item has to be made by email to: firstname.lastname@example.org